Versand

SHIPPING POLICY

Last updated: September 1, 2026

Thank you for shopping at kfzscan.shop. This Shipping Policy explains our shipping destinations, shipping costs, order processing times, estimated delivery times, tracking information, and other important shipping details.

1. SHIPPING DESTINATIONS

We currently ship orders to customers in Germany.

Orders must be delivered to a valid shipping address provided by the customer during checkout.

If we are unable to ship to your address, we will contact you using the contact information provided with your order.

2. SHIPPING COSTS

We currently offer free standard shipping to Germany.

Shipping cost:
Free standard shipping – €0.00

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

3. ORDER PROCESSING TIME

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Orders are processed Monday through Friday, excluding public holidays.

Orders placed on weekends or public holidays will normally begin processing on the next business day.

4. ESTIMATED DELIVERY TIME

After your order has been processed and dispatched, the estimated transit time to Germany is:

5–11 business days.

Including order processing time, the estimated total delivery time is generally:

6–14 business days.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, public holidays, customs procedures, or unusually high shipping volumes.

5. ORDER CUT-OFF TIME

Our order cut-off time is 2:00 PM Central European Time (CET/CEST as applicable).

Orders received after the cut-off time may begin processing on the following business day.

6. ORDER TRACKING

Where tracking is available, customers will receive tracking information after the order has been shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

If you have not received tracking information or have questions regarding the status of your shipment, please contact us.

7. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible at:

jumpymanbot5@gmail.com

We will attempt to update the address if the order has not yet been dispatched. We cannot guarantee that an address can be changed after an order has entered the shipping process.

8. DELAYED ORDERS

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.

If your order is significantly delayed, please contact us at:

jumpymanbot5@gmail.com

We will review the shipment status and assist you where reasonably possible.

9. LOST OR DAMAGED SHIPMENTS

If your order arrives damaged, or if you believe your shipment has been lost during transit, please contact us as soon as possible at:

jumpymanbot5@gmail.com

Please include your order number and relevant information about the issue.

We may request photographs or other information where necessary to investigate damaged shipments.

Your statutory consumer rights remain unaffected.

10. DUTIES AND TAXES

For orders delivered to Germany, any applicable taxes or charges collected by us will be displayed during checkout where required.

Customers will not be charged additional fees by us after checkout unless clearly disclosed before purchase.

If customs duties, import taxes, or other governmental charges apply to a shipment, responsibility for such charges will be determined in accordance with applicable law and the information disclosed during checkout.

11. DELIVERY RESTRICTIONS

We currently provide shipping according to the destinations available on our website and during checkout.

We reserve the right to refuse or cancel an order if we are unable to deliver to the provided address. If an order is cancelled for this reason after payment has been received, the applicable payment will be refunded.

12. CONTACT INFORMATION

If you have any questions regarding shipping, delivery, or tracking, please contact us:

Email:
jumpymanbot5@gmail.com

Website:
kfzscan.shop

Business:
Scriptoria Ltd

Registered Address:
C/O Thomas Paul Farah Cox
Mimersgade 96, st. th
2200 København N
Denmark

CVR No.:
38437992